All of the employees at North Alabama Electric Cooperative come to work every day with customer service at the front of their minds — even if it’s not their specific job title.

Since the cooperative’s first office opened on March 11, 1940, our top goal has been to serve our members. We could not provide our members with safe, affordable, and reliable electric service without dedicated employees both on the lines and inside our offices.

Members are always at the forefront of what we do. Whether it’s a new service request or you need to pay a bill, our office employees work to provide top-notch customer service to our members.

This cooperative has grown over the past 86 years, from 1,026 members at the end of our first year of operation to more than 19,000 members today. Our focus, however, hasn’t changed. NAEC and its employees still put members first.